Overwatch has a progression problem.
Source |
Overwatch is a fantastic game in so
many ways. It's got stellar characters, great maps, grade A game
design, and some spectacular sound. But outside that, the
actual game, it's got a glaring issue I want to discuss here today.
You see, Overwatch has a terrible, terrible progression system.
Now, some of you may be shrugging your
shoulders right now and saying “so what”? I'll get back to why
this is so bad in a bit, but first I want to start by breaking down
how Overwatch fails in this area.
I like to divide successful progression
systems into 3 general categories. Gameplay based, unlockable based,
and change based.
Gameplay based progression systems
either let you unlock more gameplay elements (think Call of Duty), or
they let you customize loadouts for many different playstyles (again,
like Call of Duty). This lets the player play around with the
mechanics the more they play, and the progression comes from a deeper
understanding of the game mechanics. Note that this does not just
mean getting better at the game. It comes from being able to
unlock/use customization ways to change how your character can play.
Unlockable based is
a catch-all term for anything you can unlock that doesn't affect
gameplay. Cosmetics, emotes, that sort of stuff. It provides
progression in the form of more fun stuff to show off, and the
ability to customize yourself how you want.
Finally, change
based progression is the type of change where the game is balanced
and updated over the years. Adding new content and changing the
current content, essentially. Look at any MOBA, with many characters
and items to tweak, and how different the meta will be from month to
month, and you get the idea. This can only really work if the
developer constantly updates and supports the game.
So, how does this
all relate to Overwatch? Quite simply, Overwatch lacks a good, solid
foundation for any of these progression systems. It has nothing to
unlock in the gameplay department, as all the characters are open
from the start, and no way to change any of the character's playstyles
or moves. It doesn't lend itself well to change based progression,
as there are only 22 characters to change and update, so Blizzard
can't update the meta very much. And finally, I think we can all
agree a luck based system for unlockables is a horrible idea.
The loot box system
is the only concrete progression Overwatch has, and it fails on
nearly every level. It doesn't give the player a goal to work toward,
because they can't control what items they buy. Even with the caveat
that you can get gold from duplicates, it still means that how much
you save is entirely dictated by RNG. And there are seasonal items,
still dictated by RNG, but with a time limit, meaning players are
locked out from some items as well.
We can quibble all
day about why this was done in this manner, but that's unimportant.
What is moreso is why Overwatch not having a satisfying
progression system is important, and here we come back to what I
mentioned at the start. A lot of people reading this are going to
say, “So what?” To a lot of people, the raw gameplay should be
what really matters, with cosmetics and progression not being all
that important. And that's fine, because it's not what's really
important to you.
Here's the issue.
Raw gameplay isn't enough to keep a lot of people playing for a long
time. A lot of people want change as they play, whether that be
through gameplay or cosmetics. Having a bad progression system can
really hamper how long a game lasts for, as a lot of people aren't
going to keep playing if there's nothing satisfying to work
towards.
Gameplay isn't enough to keep a lot of people engaged if they're not aiming to get truly good at the game. Overwatch is a special case because it's a lot more cheery and casual than other shooters in tone. A lot of people are going to be playing it because of the characters and world. How do you think they'll feel when the unlocks that let them have fun with the world are completely out of their control?
Gameplay isn't enough to keep a lot of people engaged if they're not aiming to get truly good at the game. Overwatch is a special case because it's a lot more cheery and casual than other shooters in tone. A lot of people are going to be playing it because of the characters and world. How do you think they'll feel when the unlocks that let them have fun with the world are completely out of their control?
Overwatch having a
bad progression system is not a gameplay issue, it's not a game world
issue, and for the truly dedicated, this really isn't an issue in the
first place. It's a reach issue. If Overwatch wants to engage more
people and get them talking, it would do well to ensure as many
people can be motivated as possible.